Returns & Exchanges
At Bloomthis, we strive to bring beauty into your home through our floral and decor collections. If your order arrives damaged or doesn't meet your expectations, our hassle-free return policy ensures you can exchange or return items within 7 days of delivery.
Initiate Your Request
Contact our customer concierge team via email or our online portal within 24 hours of receiving your flowers or home goods to report any issues.
Provide Documentation
Upload clear photographs of the product and its packaging to help our team assess the condition and expedite your replacement or refund.
Verification Process
Our quality assurance team will review your claim within one business day to ensure it aligns with our freshness and quality guarantees.
Resolution
Once approved, we will immediately arrange for a fresh replacement delivery or process a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing