Frequently Asked Questions

Everything you need to know about bringing nature into your home.

How do you ensure the freshness of your flowers during transit?

We source our blooms daily and use specialized temperature-controlled packaging and hydration packs to ensure your flowers arrive in pristine condition.

Do you offer same-day delivery for home decor and floral items?

Yes, we offer same-day delivery for selected areas if the order is placed before 1:00 PM. Please check your zip code at checkout for availability.

What is your return policy for damaged items?

If your order arrives damaged, please contact us within 24 hours with a photo of the item. We will provide a 100% replacement or a full refund immediately.

Can I schedule a delivery for a specific future date?

Absolutely. You can select a preferred delivery date up to 60 days in advance during the checkout process, making it easy to plan for special occasions.

Are the vases included with the floral arrangements?

While some of our signature collections come with a designer vase, others are available as hand-tied bouquets. Please check the 'What's Included' section on the product page.

How do I care for my flowers to make them last longer?

Every Bloomthis order includes a care guide and flower food. We recommend trimming the stems at an angle and changing the water every two days.